Herjavec Group’s Managed Security Services Practice defends global, enterprise-level organizations from increasingly sophisticated, targeted cybercrime threats.
We provide comprehensive Managed Services for Identity & Access Management (IAM). Our Managed Identity Services include IAM expert solution operations for both business and technical aspects of IAM infrastructure and policy management.
HG Managed Identity Approach
Operate
IAM Platform Management
- 24/7 proactive monitoring for business-as-usual and brake-fix operations of IAM solution
- Ongoing capacity planning, trend management, and scheduled reporting
- Continuous Improvement through regular healthcheck and architecture reviews
Support
Expert Solution Support
- HG Engineer Level 2 technical solution support
- Management of vendor technical support, contract maintenance, product enhancements requests, and corrective actions
- Quality assurance checks for enhancements and updates
Evergreen
Ongoing Maintenance
- Defining and execution of patch management strategy
- Ensuring the solution is secure and kept within vendor support limits
- Solution upgrade analysis and planning
Why Engage Managed Identity Support?
- 24/7 Identity platform health monitoring without increasing your security staff
- Gain visibility and control of user data and access permissions
- Quickly detect risks and amend access entitlement issues associated with privileged users
- Automate the user provisioning process based on groups, policies and approval workflows
- Accelerate compliance efforts with unified top-down governance processes for all users
- Predictable OPEX and improved ROI on your IAM software
- Access to on-demand expertise from certified IAM experts
“Once again, Herjavec Group has exceeded our expectations and brought the best possible service. My phone is inundated with cybersecurity sales people selling services. From my jaded experience, very, very few people deliver. Herjavec Group does.”
CISO, Healthcare & HG Identity Services Customer
We Grow With Your Business
As your business grows, our processes & services scale to meet your evolving needs. We focus on onboarding your Identity Services to enable complete automation of your user access controls and provisioning efforts.