Herjavec Group’s SOC 2 Type 2 certified Managed Security Services Practice defends your organization from increasingly sophisticated, targeted cybercrime threats. We take on the day-to-day defense of your infrastructure by monitoring your network, systems and data, 24/7. We add value by providing context and enriching the data you receive, helping to optimize your organization’s IT security monitoring, incident detection, and incident response times.

By recognizing that security is not purely a technology issue, we combine technical and human intelligence to enrich the information and alerts shared with our customers.

Experience HG Managed Security Services

Learn More About Our Industry-Leading Managed Security Services Workflow

Our Managed Security Services Offering

  1. Detection, monitoring, investigation and management of threats (security events generated, parsed, triggered, or observed from your managed technologies)
  2. Monitoring and alerting of the system health of all managed technologies
  3. Technology support including updates/upgrades, and software optimization
  4. Technology specific services such as Firewall rule changes, tuning, and repair support
  5. Dedicated technical expertise for device management requests such as moves/adds/changes, additional investigations, and service tuning
  6. Threat Advisory research communications
  7. Regular operational reporting through the HG Portal, visualized dashboards, and automated monthly reports

Specialized Managed Security Services

In addition to our core Managed Security Services, HG offers a range of specialized Managed Security Services:

  • Managed Detection & Response (MDR)
  • Managed Endpoint & EDR – Endpoint, ATD, NAC
  • Managed Secure Gateway – FW, IPS, Email, URL & Content Filtering
  • Managed Identity – 24/7 Platform Health, PIM, PAM, Access Control Provisioning
  • Vulnerability Scanning – Advanced Risk Scoring Solution Based Reporting
  • Threat Hunting – Threat Hunting & Advisory Services
  • Incident Response Retainer– Containment, Remediation, Table Top Exercises
  • Managed Phishing Service – Detection, Containment, Detonation of Phishing Attacks, Managed SOAR Solutions
  • Threat Modelling – Determine current detection ability and existing gaps, customized by industry 

Managed Security Services Workflow

Step 1 - Operational Readiness Review

Step 1 – Operational Readiness Review
Review architecture, log sources and Operational Readiness Checklist

Step 2 – Content Development & Use Cases

Step 2 – Content Development & Use Cases
HG Threat Framework applied at the SIEM level to baseline security foundations.
Mitre Method & custom use cases map attack vectors to security controls.

Step 3 – HG Analytics Platform Processing

Step 3 – HG Analytics Platform Processing
Email alerts triggered are processed through HG Analytics Platform for data enrichment.

Step 4 – Security Analysis

Step 4 – Security Analysis
Automated functions create standardized ticket ready for investigation.
Security Analysis results in ticket closure or escalation & resolver group initiation.

Step 5 – Event Resolution

Step 5 – Event Resolution
Resolver Group initiation as required, followed by customer feedback and operational reporting review.

HG’s Managed Security Services Cuts Through the Noise with Custom Built Solutions

Customer Success Story

Sharp HealthCare

Sharp HealthCare, San Diego’s largest health care provider, is challenged to monitor their critical networks and infrastructure 24/7. Already equipped with a strong internal security team, Sharp partnered with Herjavec Group to help fill their security operations gaps with 24/7 Managed Security Services. Through Herjavec Group’s Managed Phishing offering, Sharp is able to prevent, detect and remediate phishing attacks end-to-end.

Toronto, Canada
Toronto, Canada

Ottawa, Canada
Ottawa, Canada

Reading, UK
Reading, UK

Los Angeles, USA
Los Angeles, USA

Bangalore, India
Bangalore, India



The 2020 Managed Security Services Trends Report

Learn from your fellow IT security professionals about the key MSS trends & considerations for 2020.

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Accelerate Your Managed Security Services with Herjavec Group

  • Flexible offering 
    We can share the keyboards
  • Investigation support 
    Tier 1 Context + Tier 2 Investigation
  • We do security 
    And only security
  • Global Footprint & Reach 
    Worldwide presence, broad threat intelligence, and cross-client benefits
  • Top MSSP globally 
    Top 4 MSSP on MSSP Alert, and Leader in Managed Services by Cyber Defense Magazine Global Awards

“Herjavec Group is the rare MSSP that has diversified across consulting, professional services, identity, incident response and more. Through ongoing investments in talent and R&D, the company consistently ranks among the world’s most trusted Managed Security Services Providers.”

Joe Panettieri, Content Czar, MSSP Alert

“Herjavec Group has become an extension of our Information Security team. Our Account Manager and Technical Account Manager are trusted resources to our organization. We rely on them for guidance and support on an ongoing basis. We have truly become one team.”

VP IT, Automobile Service Provider

“Herjavec Group impressed us from Day 1! They on boarded our managed service seamlessly and started adding actionable intelligence to our team within weeks.”

CISO, Electronic Retailer

“We found the Herjavec Group’s creativity, knowledge and professionalism to be a great asset in both identifying our network security weaknesses and also in educating our staff on identifying targeted attacks.”

Director of Information Technology, The Dallas Mavericks

“Once again Herjavec Group has exceeded our expectations and brought the best possible service. My phone is inundated with cybersecurity sales people selling services. From my jaded experience very, very few people deliver. Herjavec Group does.”

CISO, Healthcare & HG IAM Services Customer

“Within 12 hours we had Herjavec Group on-site helping us troubleshoot, taking control of the situation, and helping us with an incident response management plan.”

VP of Technology, Goldcorp Inc

“Herjavec Group is truly focused on information security. It is this focus that allows the organization to provide us with the required level of expertise in this rapidly changing world. I like to consider some of the key business partners we have as trusted advisors, and Herjavec Group is definitely one of them.”

CISO, Dynacare Medical Laboratories

Cybersecurity Is Complicated. We‘re here to help.

Technology Alone Cannot Prevent Today’s Cyber Attacks
We are comprehensive security services experts in Advisory Consulting, Architecture, Installation, Identity & Access Management, Managed Security Services, Threat Management & Incident Response.

You Need 24/7 Visibility & Support
We have 5 global SOCs offering 24/7 security monitoring supporting major SIEM platforms. We log, alert, enrich and escalate driving to containment & remediation.

Flexible Managed Solutions
Benefit from co-managed SIEM, unrestricted data access, enhanced threat visibility & cross client data correlation. We support proactive threat detection and device management.

Cut Through The Noise
We’re more than eyes on glass. HG’s Analytics Platform filters the alerts you receive, reducing false positives and enriching escalations with context and cross client intelligent.

Disciplined & Accredited
Our Managed Security Services Practice is SOC 2 Type 2 certified. We are also a PCI Compliant Service Provider (PCI CSP), Approved Scanning Vendor (ASV) and Qualified Security Assessor (QSA).

Unbiased Product Consultation
We have deep technical expertise across 40+ best of breed technology partners and thrive in complex, multi technology environments.

Continuous Improvement
We focus on continuous content develop across our HG Threat Framework, leveraging the Mitre Method to map attack vectors to data controls.

Keeping Up with Compliance
We are a global organization with expert knowledge of security frameworks (ISO, NIST), privacy domains, industry directives and compliance requirements including PCI & GDPR.

Accelerate Your Cybersecurity Program

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