April 27, 2016

Security Specialist

Toronto, ON

Role Summary

The Security Specialist will play a prominent role in the Professional Services team in their designated area (Network/McAfee).  Some of the responsibilities will include, program management, Client and Staff escalations, Quality Control, and overall Customer Satisfaction.


  • Act as the Network/McAfee subject matter expert for the sales team, and provide high level guidance with overall architecture and professional services
  • Develop, design, and implement Firewall/Secure Web Gateway/Secure Email Gateway/IDS/IPS/DLP/Load Balancers/VPN/Endpoint Security
  • Provide technical guidance/recommendations to customers with the overall architecture of the solution being proposed.
  • Assist with integrating various host, network, security, and storage log sources.
  • Develop reports, alerts, dashboards, and other content; to support the ongoing monitoring, management, and maintenance of the professional services platform.
  • Ability to communicate with a customer in a clear and precise manner.
  • Compose design/build documentation, training guides along with integration of third party security products within the current infrastructure.
  • Offer consultative advice in security principles and best practices.
  • Demonstrate problem solving skills that contribute towards the resolution of any issues that arise.
  • Other duties as required
  • Assist with enforcing  project goals and direction in order to support the strategic business objectives;
  • Proficient with project plans, requirements documents, detailed design documents, flows, use cases, sequence diagrams, context diagrams
  • Understanding of the customer contracts in order to meet performance objectives for service level agreements
  • Is knowledgeable of all project activity  
  • Understands Herjavec Group services offerings and capabilities in order to participate in customer satisfaction and successful delivery of Herjavec Group services
  • Is the point of contact for service delivery issues communicated by the customer and initiates escalation for service issues both inside of Herjavec Group as well as notification to the customer
  • Identify process improvements to increase service levels and reduce costs for the customer

Desired Skills and Experience

  • College Diploma or University Degree in Information Security or equivalent work experience.
  • Minimum 2 years’ experience in a similar role.
  • Experience with any the following products:
    • Firewall
    • Secure Web Gateway
    • Secure Email Gateway
    • IPS
    • IDS
    • DLP
    • Load Balancers
    • VPN
    • Endpoint Security
  • Experience and proficient in UNIX/Linux and/or Regular Expressions.
  • Strong understanding of IT Security concepts.

Technical Qualifications:

  • UNIX, AIX & Solaris, Linux, Windows Server Operating Systems
  • Network/System Intrusion Detection or Prevention Systems (IDS/IPS)
  • Vulnerability scanner/Penetration testing systems
  • Firewalls
  • Security Operations Centre/Information Protection Centre/Computer Incident Response Centre
  • Wireless Networking
  • VPN Communication Protocols
  • Switches/Routers (basic configuration)
  • TCP/IP networking, VPN, VLAN, NAT and security concepts
  • Asset Management
  • Security threat and attack countermeasures
  • Ability to conduct in-depth forensic analytical studies and investigations

The following will be considered an asset:

  • Holds certifications such as CISSP or up-to-date product specific certificates
  • Familiar with PCI and SOX compliance

Non-Technical Skills:

  • Experience with customer facing engagements
  • Excellent communications skills
  • Strong troubleshooting, reasoning and problem solving skills
  • Team player with the ability to work autonomously
  • Diligent, detail oriented, and possesses a success-driven work ethic


Position requires approximately 20% travel.

How to Apply

If interested, please click on the following link and complete an application Security Specialist – Click Here    

About Herjavec Group

Dynamic IT entrepreneur Robert Herjavec founded Herjavec Group in 2003 to provide cybersecurity solutions and services to enterprise organizations. Herjavec Group delivers SOC 2 Type 2 certified managed security services globally supported by state-of-the-art, PCI compliant, Security Operations Centres (SOC), operated 24/7/365 by certified security professionals. This expertise is coupled with leadership positions across a wide range of functions including consulting, professional services & incident response. Herjavec Group has offices globally including head offices in Toronto (Canada), New York City (USA), Reading (United Kingdom) and Sydney (Australia). For more information, visit www.herjavecgroup.com.