May 3, 2017

Security Device Management Technician

Role Summary

Herjavec Group is looking for a Security Device Management Technician. Come join our Device Management team which is focused on the management, maintenance, operation, and administration of technologies for Managed Services customers. As a Security Specialist, the role focuses on advanced management of IPS technologies, which includes the development of signatures to stop emerging threats in Herjavec Group’s customer environments. 


  • Ensure customer equipment is operating properly and make recommendations to improve the operation of the IPS environment.
  • Ensure customer requested changes are properly planned, including test and risk assessments, and executed in a timely manner.
  • Development of signatures to stop emerging threats with the IPS technology.
  • Deployment of signatures in the customer environment.
  • Answer support questions for customers in a timely and professional manner
  • Work with vendors when problems exist in customer environments
  • Maintain current knowledge on industry issues/trends and competitive products
  • Improve technical understanding of all managed technologies.
  • Communicate effectively orally and in writing, and establish a cooperative working relationship with persons contacted in the course of performing assigned duties.

Desired Skills and Experience

  • Strong understanding of IPS technologies and signature development, SourceFire experience required
  • College Diploma or University Degree in Information Security or relevant security up-to-date certificates and/or equivalent work experience
  • Holds certifications of security technologies or network technologies
  • Minimum 5 years’ experience in IT security field
  • Familiarity and taken part of CAB process
  • Completed and actioned Change requests
  • Strong understanding of IT Security concepts, best practices, and market direction
  • Have experience in security/operational network architecture design
  • Strong troubleshooting, reasoning and problem-solving skills
  • Networking – VLAN, WAN, LAN, Routers, Switches, Access Points, Firewalls, etc.
  • Excellent communications skills
  • Exceptional Time Management and organizational skills
  • A positive and constructive minded team player
  • The following will be considered an asset:
  • Familiarity with REGEX language
  • Security threat and attack countermeasures
  • Ability to conduct forensic analytical studies and investigations

How to Apply

If interested, please click on the following link and complete an application Device Management Technician – Click Here

About Herjavec Group:

Dynamic IT entrepreneur Robert Herjavec founded Herjavec Group in 2003 to provide cybersecurity products and services to enterprise organizations. Herjavec Group delivers SOC 2 Type 2 certified managed security services supported by state-of-the-art PCI compliant, Security Operations Centers, operated 24/7/365 by certified security professionals. This expertise is coupled with leadership positions across a wide range of functions including consulting, professional services and incident response. Herjavec Group has offices globally including across Canada, the United States, and the United Kingdom. For more information, visit