Herjavec Group Recognized as 2019 IDC Security Services Leader

August 22, 2019

The 2019 Canadian Security Services IDC study presents a vendor assessment of security services in Canada through the IDC MarketScape model. Using the IDC MarketScape model, 15 security service providers with operations and customers in Canada were compared. This process included interviewing all 15 providers and one or more customers from each provider (if made available) on managed and professional security services. Providers were measured in terms of current capabilities and future strategies for delivering services to customers in the Canadian market.

Kevin Lonergan, Research Manager of Security and Infrastructure at IDC Canada and lead analyst for the Canadian Security Market Dynamics program, says, "There has never been more choice of providers for Canadian organizations in the security services market. Pure-play MSSPs, telecommunication providers, vendors, MDR providers, and consulting firms all have unique capabilities that can meet the needs of organizations large and small. Support for public cloud security services, MDR, and hosted solutions enhanced by machine learning and automation and orchestration will differentiate the security service provider of the future."

Herjavec Group is thrilled to announce that we have been named a 2019 IDC Security Services Leader in the IDC MarketScape for Canadian Security Services.

The following is an excerpt from the IDC analysis:

Vendor Summary Profiles: Herjavec Group

According to IDC analysis and buyer perception, Herjavec Group (HG) is an IDC MarketScape Leader in the security services market in Canada.

Founded in 2003, Herjavec Group is a pure-play cybersecurity product and service provider, supporting enterprise-level organizations in Canada and abroad. Today the provider has grown to over 310 employees, with the vast majority still located across its five Canadian offices and two SOCs. Herjavec Group works with multiple verticals in the Canadian market and has a large number of customers in financial and business services, and government.

HG has built two custom solutions to support its managed security services practice: HG Threat Framework and HG Analytics Platform. The HG Threat Framework includes a set of core use cases that are applied at the SIEM level to capture log data across key attack categories. HG developed its own Splunk App to package its Threat Framework, dashboards, reports, and alerting into a single application powered by Splunk's GUI. The firm's Analytics Platform enhances existing SIEM platforms to filter threat intelligence and customer data into actionable, relevant alerts.

In 2018, HG made significant investments in its future with the opening of its 5th SOC located in Bangalore, India, and the firm recently transitioned its Los Angeles, USA based SOC to a 24/7 facility. Herjavec Group also invested significantly in its leadership team over the last year, adding executive practitioner talent with expertise in Advisory Services, Threat Management, and Identity & Access Management. The provider rolled out new Identity services including Risk-Based Roles Workshops and Strategic Roadmap development, introduced its Managed Detection & Response (MDR) offering to complement its strengths in SIEM Managed Services, and deepened its Threat Management abilities with vertical-specific threat modelling & a greater focus on Red Team Operations.

HG has developed a new roadmap for its customer onboarding process that provides a framework for how the provider can accelerate a customer's detection abilities and improve their maturity over time. Automation is a key focus area for HG and the provider is currently utilizing ServiceNow, Phantom, and Demisto. HG has leveraged its expertise in Phantom & Demisto in a new Managed Service offering, by managing the workflow orchestration and playbook development for large multinationals over the last year.


HG's success worldwide has allowed the provider to continually reinvest in its security services offerings benefiting their Canadian customers. HG continues to focus on areas of the security services market that are underserved including training/workshops, identity management, workflow orchestration and hosted services.


As HG continues to expand globally and grow its portfolio of security services it will have to ensure it continues to automate & scale customer tools.

Consider HG When

Enterprise organizations looking to improve the security maturity of their organization, especially from a human capital perspective, should consider HG.


  • Functionality or Offering: Canadian footprint, cloud services, and support, predictive analytics, orchestration and automation, customer portal, and segment alignment
  • Range of services: MSS and professional service offerings and bench size
  • Go-To-Market: Sales and marketing
  • Customer Service Delivery: Tiered support services (i.e. 24x7)
  • Portfolio Benefits: one-stop-shop and bundling abilities with other services and solutions
  • Business Capabilities: Community engagement, education, and employee management


  • Functionality or Offering Strategy: adding or improving MSS or professional services portfolio, or increasing bench size over the next 12 months
  • Growth: Canadian footprint and customer growth over the next 12 months
  • Delivery: Adding or improving security offerings for the cloud, and from the cloud over the next 12 months
  • R&D: Investing in proprietary solutions such as machine learning, antimalware tools, orchestration, and automation, or research over the next 12 months. Partnerships with leading vendors in these areas are considered as well
  • Business Strategy: Investing in employees and community engagement to onboard and retain employees and build brand awareness.

To review the full press release from IDC click here.

About IDC MarketScape

The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data, and marketing services company that activates and engages the most influential technology buyers. To learn more about IDC, please visit www.idc.com or follow on Twitter at @IDC and LinkedIn. To learn more about IDC Canada, please visit www.idc.com/ca or follow on Twitter at @idccanada and LinkedIn.

About Herjavec Group

Dynamic entrepreneur Robert Herjavec founded Herjavec Group in 2003 to provide cybersecurity products and services to enterprise organizations. We have been recognized as one of the world’s most innovative cybersecurity operations leaders, and excel in complex, multi-technology environments. Our service expertise includes Advisory Services, Technology Architecture & Implementation, Identity Services, Managed Security Services, Threat Management and Incident Response. Herjavec Group has offices and Security Operations Centers across the United States, United Kingdom and Canada.

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