Security Device Management Technician

January 17, 2017

Role SummaryThe Security Device Management Technician is a technology specialist. The Security Device Management Technician is focused on the management, maintenance, operation, and administration of technologies for Herjavec Group’s managed customers. The Security Device Management Technician is responsible for documenting changes they will be executing and communicating during the change process with the...

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Technical Account Manager

November 29, 2016

Ottawa, ONRole SummaryA Technical Account Manager (TAM) is a trusted technical advisor to Herjavec Group customers. The TAM provides valuable guidance around the MSS service that is delivered. The TAM must embrace service optimization and improvements, understand customer technologies and always seek ways to enhance escalations, alerting, reporting and client interaction. The TAM is a...

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Security Systems Engineer

November 14, 2016

Ottawa, OntarioRole SummaryThe Security Systems Engineer is a technology specialist. The Security Systems Engineer is focused on the management, maintenance, operation, and administration of technologies for Herjavec Group’s managed customers. The Security Systems Engineer is responsible for documenting changes they will be executing and communicating during the change process with the customers to...

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